Cancellation policy

 

Purchase Options Cancellation Policy

Rexa Nutrition

Last updated: 27/08/2026


This policy explains how to cancel or change each type of purchase available at [rexanutrition.com]. It applies alongside our [Return & Refund Policy] and [Terms of Service].

Rexa Nutrition offers three purchase options:

  1. One-time purchases — a single product, charged once
  2. One-time bundles — a multi-product or multi-month pack, charged once
  3. Subscriptions — recurring auto-delivery, charged on a repeating schedule

1. One-Time Purchases

What you're charged: A single payment at checkout. There is no recurring billing and nothing to cancel after your order arrives.

Cancelling before it ships: Email [rexanutrition@gmail.com] within 2 hours of placing your order and we'll cancel it and refund you in full if it hasn't entered fulfillment. We ship quickly, so we can't guarantee cancellation after that point.

After it ships: The order can't be cancelled, but it's covered by our 30-day money-back guarantee — see our [Return & Refund Policy].


2. One-Time Bundles and Multi-Month Packs

What you're charged: A single payment at checkout for the entire bundle. Bundles are not subscriptions — you will never be billed again for a bundle purchase, and there is no ongoing commitment.

Cancelling before it ships: Same as one-time purchases — email us within 2 hours of ordering.

Returns: Bundles are covered by the 30-day money-back guarantee. Because a bundle is sold as a discounted set, returns are handled as follows:

  • Full bundle returned: Full refund of the bundle price.
  • Partial bundle returned: We refund the returned item(s) at their standard individual price minus the bundle discount already applied, so the discount isn't retained on items you keep.
  • Any free or promotional item included with a bundle should be returned along with it.

3. Subscriptions

How subscription billing works

  • Your first charge is taken at checkout.
  • Each renewal charge is taken automatically on your selected delivery interval (for example, every [30 / 45 / 60] days) using the payment method on file.
  • Your subscription continues automatically until you cancel it. There is no fixed end date.
  • Subscription pricing reflects an ongoing discount off the one-time price. If you cancel, future orders are no longer discounted.
  • We'll send you a reminder email before each renewal charge with the date and amount, so nothing arrives as a surprise.

Cancelling

You can cancel at any time. There is no minimum number of orders and no cancellation fee.

To cancel:

  • Self-serve: Log in to your account at [rexanutrition.com/account] and select Manage Subscription → Cancel. This takes effect immediately.
  • By email: Send a cancellation request to rexanutrition@gmail.com from the email address on your order. We'll confirm within 1-3 business day.

Cutoff: Cancellations must be made at least 24 hours before your next scheduled billing date to stop that order. If you cancel inside the 24-hour window and the order has already been charged, we'll either refund it before it ships or you can return it under our 30-day money-back guarantee.

Cancelling stops all future charges. It does not automatically refund charges already taken — those are handled under our [Return & Refund Policy].

Pausing, skipping, and rescheduling

If you're just overstocked, you don't have to cancel:

  • Skip the next shipment
  • Pause for [30 / 60 / 90] days
  • Reschedule your next delivery date
  • Change the product, flavor, size, or delivery frequency

All of these are available in your account dashboard or by emailing us, subject to the same 24-hour cutoff before your next billing date.

Updating payment and shipping details

You can update your card and shipping address any time in your account dashboard. Please do so at least 24 hours before your next renewal — if a renewal payment fails, we'll retry it [up to 3 times over 7 days] and email you. If it still fails, the subscription is paused automatically and no further charges are made.

Price and term changes

If we change subscription pricing or terms, we'll notify you by email at least [30] days before the change takes effect. You're free to cancel before then, and continuing your subscription after that date means you accept the new terms.


Refunds on Cancellation

Cancelling a subscription or order does not by itself trigger a refund of past charges. Any refund request is handled under our [Return & Refund Policy], which covers orders delivered within the past 30 days under our money-back guarantee.


Your Consent and Your Rights

By selecting a subscription at checkout, you authorize Rexa Nutrition to charge your payment method on the recurring schedule shown, until you cancel. We disclose the price, billing frequency, and cancellation method before you complete your purchase, and we send a confirmation of those terms by email.

You may cancel by any of the methods described above, and cancellation is always available through the same channel you used to subscribe. Nothing in this policy limits any rights you have under applicable federal or state consumer protection and automatic-renewal laws.


Contact Us

Rexa Nutrition Email: [rexanutrition@gmail.com] Account portal: [rexanutrition.com/account] Hours: [Mon–Fri, 9am–5pm PT]

We answer every message within 1-3 business day.